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Privacy Policy

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Effective Date: February 9, 2025
Last Updated: April 19, 2025

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1. Introduction
Radiantly Shine Online (also known as Rayonner sur le Web) ("we," "our," "us") is committed to protecting your privacy. We comply with Québec’s Law 25 and PIPEDA (Canada), which regulate the collection, use, and protection of personal data. We are continuously reviewing our data practices to align with evolving privacy laws. Some details in this policy may be updated as our operations develop. We commit to transparency and will revise this policy as needed to reflect any significant changes.
 

2. Information We Collect
We collect the following personal data when you interact with our website:

  • Contact Forms: First name, last name, company name, email.

  • Newsletter Signup: First name and email.

  • Billing and Invoicing (via PayPal): Business address, phone number, email, and basic payment details we receive from PayPal (e.g. transaction ID, status).

  • Website Analytics: Google Analytics collects data such as IP addresses (anonymized where applicable), device information, and browsing behavior to analyze website performance and user experience.

  • Cookies & Tracking Pixels: Some tracking technologies require user consent, which you can manage via our cookie consent banner.

 

3. How We Use Your Information

We collect and process personal data based on the following legal grounds:

  • To fulfill contractual obligations (e.g. processing payments, delivering requested services).

  • To comply with legal obligations (e.g. tax reporting, fraud prevention).

  • With your consent (e.g. marketing emails, tracking cookies).

  • For security and service improvement purposes (e.g. website security, analytics).​

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You may withdraw your consent at any time. This does not affect the lawfulness of processing before consent was withdrawn, nor does it override legal retention requirements.

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4. Your Rights Under Privacy Laws
You have rights under Québec’s Law 25 and PIPEDA (Canada), including:

  • Right to Access & Correction: Request a copy of your personal data and correct inaccuracies.

  • Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data unless retention is required by law.

  • Right to Opt Out: Opt out of marketing communications and analytics tracking.

  • Right to Withdraw Consent: Withdraw consent at any time, without affecting prior lawful processing.

 

To exercise your rights, contact our Privacy Officer at info@radiantlyshineonline.com. We will respond within 30 days, as required by law.

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5. Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g. for legal, accounting, or tax purposes). Once no longer needed, personal data is securely deleted or anonymized.

 

6. Data Security
We use secure website hosting with SSL encryption and access-restricted admin tools to help protect your data. While we implement appropriate technical and organizational measures, no method of transmission over the Internet is 100% secure.

In case of a data breach affecting your personal data, we will take steps in line with legal obligations.

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7. Sharing of Data
We do not sell or rent your personal data. We may share data in the following cases:

  • Third-party service providers: We use trusted service providers, such as Wix, Google, and PayPal, who publicly commit to privacy and security standards. Although we do not control the operations of these service providers, we select them based on their public commitment to privacy and security, and we take reasonable steps to ensure they align with applicable data protection standards.

  • Legal authorities: We may disclose personal data if required by law, a court order, or a valid legal request from a regulatory authority in accordance with applicable laws.
     

8. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:

  • Enhance user experience.

  • Analyze website traffic.

  • Support marketing activities.

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We only activate non-essential cookies (such as marketing and tracking cookies) after you provide consent via our cookie banner. You can modify your cookie settings via your browser or through our consent banner. See our Cookie Policy for full details.

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9. International Data Transfers
Some of your personal data may be processed outside of Québec and Canada by service providers we use. We choose these providers based on their public commitments to data security and privacy.
 

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be posted on this page with a new effective date.

If required by law, we will seek your consent before implementing material changes. Continued use of our services after updates constitutes acceptance of the revised policy.

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11. Privacy Officer Contact
Marie-Ève Lord, our Privacy Officer, is responsible for ensuring compliance with Québec’s Law 25 and PIPEDA. Contact us at: info@radiantlyshineonline.com

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